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The Central Virginia Continuum of Care (CoC) has created a centralized entry point to homeless services for families and individuals who are homeless or at risk of homelessness.This service refers clients to the most appropriate homeless assistance programs including prevention & emergency shelter. This service encompasses Lynchburg and the surrounding counties of Amherst, Appomattox, Bedford, and Campbell County. This position is located at the Lynchburg Redevelopment and Housing Authority. This service can be done in person or over the phone. 

When contact is made with CHIA, (Coordinated Homeless Intake & Access) the coordinator attempts to divert every household from entering the homeless response system through the use of a diversion tool.  Households are asked if they may require a Domestic violence shelter as well. If this is the case they are referred to a local domestic violence hotline. If the household cannot be diverted, they are then referred to one of the two emergency shelters based upon admission criteria, bed availably, and client choice. Once a household is in shelter they work closely with a case manager that focuses on obtaining housing. If no housing plan has been established, they are then referred back to CHIA for a housing barrier assessment (HBA.) This assesses each household’s needs and barriers to obtaining suitable housing. The case manager then works in tandem with anchor agencies within the CoC that assist with housing options. This may include transitional housing, rapid re-housing and /or permanent supportive housing.

Households that are housed but in immediate threat of losing their housingcan also contact CHIA for a referral to Lynchburg Community Action Group's Virginia Homeless Solution Prevention Program. The purpose of this program is to divert households from homelessness by providing targeted and limited assistance to households who, but for this assistance are likely to become homeless. 

CHIA’s office hours are 8:00AM  to 5:00PM  Monday through Friday but you may call 24 hours a day. 

In need of Immediate Shelter?

CHIA Coordinator
Coordinated Homeless Intake & Access